When we have a family member in the hospital in a serious condition, it is difficult to focus on work. We are all human beings, and we should relate to those in this complicated situations. But Crystal Reynolds Fisher was not so lucky. When she told the manager that she couldn’t work because she had to take care of her sick son, she received everything but empathy.
Crystal works at a supermarket called PS Food Mart in Michigan, United States. A few days ago, she contacted Dawn, her manager, to tell her that her son was in a critical situation and connected to life support. Her response is outraging the world!
License to take care of sick son rejected
“I’m just letting you know my son is still on life support so until he is out of the bad I will not be able to make it to work, I can let you know as he starts to get better so that way I can return to work with no problems,” wrote Crystal to the manager.
With the utmost coldness, and without no sympathy, Dawn replied: “That isn’t how we do things, so I’ll accept that you’re quitting. If you can’t come to work that’s you quitting.”
Two days later, Crystal told the manager she was not going to work because of the situation. Then the superior replied: “There is no reason you can’t work and I will not tolerate drama. End of conversation. If you aren’t there to work your shift tomorrow then I take that as you’ve quit”
Crystal: “This is not an eye doctors appointment or a dentist appointment, this is my child’s life we are talking about. I never quit my job. Would you be able to go to work and function if your child was on life support?”
Dawn: “Yes I would, I still have bills to pay. We don’t get to come and go as we please at Folk Oil. I have a store to run and that’s my focus.”
Restaurant fires manager
Faced with the indignation that Crystal’s post provoked, the restaurant announced the decision to dismiss the manager via Facebook, on July 2:
“PS Food Mart and Folk Oil Company are in complete agreement that this is not acceptable. “We have already been in contact with our employee and have communicated our support and assurance that she will be allowed any time off needed. We are sympathetic to anyone, especially our employees that have a loved one in the hospital.” “We investigated and have found that the situation was handled improperly and without the compassion that we value as a company. For that, we are very sorry.”
“As a result of this finding, we took quick action and that manager is no longer employed by PS Food Mart.”
The company had no other choice given the bad publicity caused by the story. Fortunately, Crystal’s son is no longer on life support, and he’s on his way to full recovery.
Thank goodness the manager was fired, because this is not the only story of this kind we’ve heard lately. It’s about time we are more human with each other, at work and outside of it. Share if you agree!